1. Query or Reject Entries:
- You can query or reject any mileage or cash spend entry item by using the icons on the right-hand side of the information.
2. Provide a Comment:
- Both the query and reject buttons have the same action; however, the intention is different. For both, you will need to provide a comment explaining why the item has been queried or rejected on the Driver Approval page before selecting Reject.
3. Notification to Driver:
- This will send an email to the driver with the reason for the query/rejection, alongside showing which journeys you have queried/rejected. The mileage claim will then be in an editable mode for the driver to either add a comment to the queried journey or change details. They will need to resubmit their claim once changes have been made and resubmit the full claim for approval.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article