Wiping Journey Data from the Dongle

We recommend wiping dongles before returning the device to your company administrator. If you are a company administrator, you will need a driver account to complete the wipe, ensuring this aligns with your privacy policies.

1. Install the GPS Dongle Software:

• You will need the Mileage Expenses GPS Dongle Software installed on your device to begin. This can be downloaded from the driver portal once logged in.

2. Plug in the Dongle:

• Plug the dongle you want to wipe into your USB port and follow the steps as if you are uploading journeys to the portal. At the end of the uploading steps, you will see the option to Erase Logger. This step will wipe the journey data from your dongle.

3. Ensure Journeys Are Uploaded:

• If you are a driver, please ensure your journeys are uploaded to the Driver Journeys screen in the portal before performing the wipe.

4. Remove Journeys:

• If you are a company administrator, please ensure you go into your Driver Journeys screen and remove the journeys. You can do this en masse by using the Filter and Sort Journeys button.

5. Memory Limit:

• The dongle will hold around 6,000 miles worth of journeys. After this point, the dongle will stop storing journey data. We recommend wiping the dongle at the end of each upload, after checking journeys are showing in the portal, especially on your final upload if the device is to be returned to your company.