If the GPS Uploader freezes during the upload process, follow these steps:
1. Log Out and Close the Window:
- Click the settings cog icon in the bottom right-hand corner to log out. Then click the red X in the top right corner to close the window.
2. Keep the Dongle Plugged In:
- Ensure the dongle remains plugged into the computer throughout this process.
3. Re-open and Log In:
- Re-open the program and log back in. Follow the steps to begin the upload process again. This should complete after a few minutes, and all your data will be on your account.
4. Important Reminder:
It is imperative to leave the dongle plugged in while performing these steps; otherwise, the software will freeze again.
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